ITDC hosts a webinar with industry stalwarts to discuss the revival of hotel industry
New Delhi, 23rd September, 2020:
The webinar was chaired by Shri. G. Kamala Vardhana Rao, C&MD, ITDC and the other eminent
guests who joined the discussion were Shri. Rakesh Kumar Verma, Joint Secretary, Ministry Of
Tourism; Shri. Jose Dominic, Co-Founder, CHG Earth; Shri. Mandeep Singh Lamba, President, HVS
Hanrock and Shri. Anurag Bhatnagar, Chief Operating Officer, The Leela Palaces, Hotels & Resorts.
Addressing the panel, Shri. G. Kamala Vardhana Rao, C&MD, ITDC said, “The Indian hospitality
industry has witnessed a sudden crash in its revenues and is working towards revival amid daunting
challenges. If we look at the brighter side, this crisis will in a way, help us reinvent our businesses in
the long run. We need to be versatile, innovative, aligned, and stay positive at the same time.
Bringing back the confidence of the travellers is our top priority at the moment. We at ITDC have
provided rigorous training to all our employees and are following strict hygiene and social distancing
protocols across all our properties.”
The industry needs to come up with policies and practice to reboot its service giving priority to
health and hygiene at all levels. The panel jointly agreed that if all the stakeholders come together to
support each other the industry has full potential to bounce back stronger than ever.
